FREIGHTDIRECT

I find it a pleasure doing business with the team at Freight Direct. You get prompt, personalised service and freight solutions that are always competitive and efficient. I would willingly recommend them to any company seeking a professional, service-focussed freight partner

The fact that we are dealing with a director at the coal face leaves you feeling you are in good hands, Competitive Pricings, a one stop shop for all our international requirements. Recommended to everyone

Personal and accessible response team - enables swifter explanations of situations at time and/or prior. Accurate delivery dates of products makes us look good to our clients which is critical when working around project supply and completion programs. This is also quite critical in cash flow, as it helps us run leaner, yet smarter stocking. We can ring anytime, and also we seem to be able to deal the same personal enabling a level of understanding on our expectations and products helping facilitate needs surrounding the service. Bigger companies clearly lack this. The team at FreightDirect understands the fashion industry's unique needs. They've consistently delivered our seasonal collections on time, every time.

In an industry where it is particularly difficult to differentiate from competitors and find a unique point of difference Rahul Varma and the team at Freight Direct do a very good job in focusing on understanding their customers’ needs and providing close support. Freight Direct adds value to our business by taking care of all our freight needs from the time we place the order with the overseas manufacturer to the time the container is landed in to one of our warehouses. This means that we can concentrate on our core business of selling. Freight forwarding can be frustrating at times if the customer is not in the know as to how containers are tracking. Freight Direct are easily contactable and Rahul will often make himself available outside of normal business hours to help. Regular reporting on container movements by Freight Direct help us keep up to date.Their customs expertise saved us countless hours and headaches. The documentation process was seamless, and their rates are unbeatable.

Excellent level of personal service and understanding of our needs. Freight Direct has always worked hard to get “inside our shoes” and help us achieve. Freight Direct adds value to our company by ensuring that we are always in contact and up to date with where our shipments are. As we have grown they have enabled us to manage our imports more effectively and smoothly. You provide us with regular reports on our shipments which helps us to keep our customers informed and up to date with movements of goods. They are also always ready to discuss ways to improve service and to help us manage our imports costs which helps us to manage our “bottom line” more closely. We would certainly recommend Freight Direct to anyone who is looking for a progressive and forward looking import/export agent.